Flexible Engagement Models
Choose from our range of support models designed to meet your business needs.
Ad Hoc Support
Get expert assistance for specific Salesforce issues or one-time requirements.
Pricing & Support Details:
Salesforce.com Ad Hoc Support is ideal for companies looking for one-time help with specific
tasks. Our Salesforce consultants will assess your requirements and give you a tailored estimate
for effort and time.
| Support Type |
Hourly Rate (USD) |
| Salesforce Administrator |
$20/hour |
| Salesforce Developer |
$22/hour |
| Salesforce Consultant |
$40/hour |
If you are looking for better hourly rates then you must go for our support
packages, which are billed monthly or annually – giving you full price advantage. However, they
come with a minimum support hours commitment per month. Salesforce.com ad hoc or one-time
support is also advisable if you want to try us before committing to a Salesforce annual
maintenance support package.
Contact us today for a free consultation to determine if Ad Hoc Support is the right fit for
your business. We’re happy to help with everything from simple tasks to more complex Salesforce
challenges.
Annual/Monthly Maintenance (AMC)
Ensure smooth Salesforce operations with ongoing support.
Pricing & Support Details:
Our Annual/Monthly Maintenance Support (AMC) ensures that your Salesforce platform remains
well-maintained and optimized with flexible and ongoing support options. Whether you need a
dedicated resource or an adaptable plan, we offer a solution that fits your business.
| Support Type |
Hours/Month |
Pay Monthly (USD) |
Pay Annually (USD) |
Additional Hour Rate |
| Salesforce Administrator |
40 |
$800 |
$8,000 |
$20/hour |
| Salesforce Developer |
40 |
$880 |
$8,800 |
$22/hour |
| Salesforce Consultant |
16 |
$640 |
$6,400 |
$40/hour |
This model offers ongoing support with a minimum monthly commitment, ensuring
that your Salesforce platform runs smoothly and remains optimized. Whether you need a dedicated
resource or flexibility in service hours, our AMC plan gives you the support you need without
long-term commitments.
Our Annual/Monthly Maintenance Support is ideal for businesses that require
consistent and reliable Salesforce support but may not need full-time resources. With
transparent rates and customizable plans, you can choose a support level that aligns with your
needs and budget. Ensure peace of mind with our expert maintenance services.
Key Features
Dedicated Resource
A named Salesforce administrator or developer assigned to your
account for personalized support.
Flexible Hours
Support for a specified number of hours per month, with additional
hours available at a competitive rate.
Payment Options
Choose between monthly or annual payment plans, tailored to your
budget and needs.
Customizable Service Levels
Support processes and SLAs are defined based on your specific
requirements.
Who Is This For?
Shared Resources
Ideal for businesses that don’t need a full-time dedicated
Salesforce professional but require consistent support.
Dedicated Resources
If you need a full-time resource exclusively for your
projects, we also offer dedicated resource hiring options.
Whether you're looking for ongoing assistance or a more tailored approach with dedicated
resources, our AMC support is designed to give you flexibility and peace of mind. Contact us
today to discuss your specific requirements and choose the plan that works best for you.
Dedicated Salesforce Resource
Hire a certified Salesforce administrator or developer dedicated to your project.
Hire a Dedicated Salesforce Resource
Looking for exclusive Salesforce support for your business? Infonet offers dedicated Salesforce
administrators, developers, and project managers who work exclusively on your projects, ensuring
faster turnaround times and focused delivery.
Exclusive Focus
Your resource works only on your projects, ensuring complete
dedication.
Flexible Work Hours
Standard working hours are 8 hours/day, Monday to Friday, based on
Indian Standard Time (IST), with at least one overlapping hour with your timezone.
Custom Timezone Support
If required, resources can work in your timezone with a customized
proposal.
Direct Supervision
Resources work under your project manager or coordinator while
being monitored for delivery commitments by Infonet’s management team.
Benefits of Hiring Dedicated Resources
Faster Turnaround
Ideal for large or time-critical projects.
Customized Skill Sets
Resources can be tailored to your project requirements, and
interviews are conducted before assignment.
Flexibility
Replace or discontinue a resource with one month’s notice.
Quick Availability
Resources are typically available within 7–15 days.
| Role |
Monthly Rate (USD) |
| Salesforce Administrator |
$3,168 |
| Salesforce Developer |
$3,486 |
| Salesforce Project Manager |
$6,336 |
Strategic Support
Long-term Salesforce partnership for evolving business needs.
- Continuous Salesforce optimization
- Advisory for new features & best
practices
- Regular performance analysis &
enhancements
